Sustainability

With a commitment to supporting our customers, people, and the communities we operate in, we're investing in the future.

Our approach


By embedding sustainability into every business decision we make and reviewing our progress regularly, we endeavour to contribute to a more sustainable society. Our Environmental, Social and Governance (ESG) framework covers five pillars that as a company, are areas where we believe we can have the most significant impact.

Ageas employee in claims

Valuing our customers

Whether it's our direct customers, broker partnerships or suppliers, we're here to Understand People + Simplify Insurance.

How we understand our customers

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Our people and culture

Our people are exceptional, and we are proud of the inclusive culture that everyone is a part of and the opportunities everyone has access to.

Find out about our inclusive culture

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Sustainable operations

From reducing our own carbon emissions to influencing a more sustainable supply chain, ESG underpins our operations.

How we're making more sustainable choices

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Responsible business

With an AA MSCI ESG rating of our bond portfolio, we are held as an industry leader in sustainable investments.

How we're striving to be a force for good

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Supporting our community

Volunteering locally or fundraising for our corporate charity, the communities we operate in are important to us and our people.

Read about our volunteering and fundraising

Latest sustainability news

Staying ahead of the weather

As our Claims Director here at Ageas UK, Stephen Linklater is committed to finding innovative ways to help customers protect what matters most to them – their homes and families.

Find out how we're responding to extreme weather events

Ageas reveals new “Crash for Cash” scam trend targeting van drivers

We have identified a worrying new trend of so called “crash for cash” scams involving vans and mopeds; migrating into urban areas outside London.

Read more about the "crash for cash" scam

Quick repair for customer’s car with Ageas’s sustainable supplier

After suffering a minor car accident in November 2023, Janet Strang experienced first-hand the benefits of Ageas’s sustainable repair solutions.

Discover how our sustainable supplier repaired our customer's car

Company information

Looking for our previous sustainability reports or details on how we're fighting insurance fraud? Here you can read everything from our financial rating to our complaints data.  

Read our reports and policies