Ageas Insurance Ltd.
Who we are
Making insurance easy and straightforward for our customers is what Ageas is all about.
Find out more about us
We’re one of the biggest car and home insurers in the UK, in fact, we’re the country's eleventh largest. We’re part of an international group, which is headquartered in Brussels and we can trace our roots back to 1824.
Customer service is at the heart of what Ageas does. You can find out more about the Ageas Insurance company and the Ageas heritage that celebrates 200 years this summer. We aim to make insurance easy; whether that’s buying a new policy, making a change to an existing policy or making a claim.
Awards and accreditations
Ageas has been shortlisted for more than 50 awards over the last few years. These include winning the Personal Lines Insurer of the Year category at the Insurance Times Awards for the second consecutive year, 2023 and 2024, as well as at the British Insurance Awards in 2021, 2022 and 2023.
As the largest personal lines insurer in the UK to achieve this level, Ageas’s commitment to customer service has been recognised by the Institute of Customer Services by achieving ServiceMark with Distinction accreditation.
For the fourth consecutive year, Ageas UK^ has been certified as a Top Employer for 2025. Not only that, but Ageas has ranked in eighth position against all other UK Top Employer organisations.
ServiceMark with Distinction
In recognition of its outstanding and ongoing commitment to excellence in customer service, Ageas UK has been awarded ServiceMark with Distinction by the Institute of Customer Service, making it the biggest personal lines insurer in the UK to achieve this level.
A nationally recognised standard, ServiceMark independently recognises an organisation’s commitment to customer service and as part of a long-term embedded strategy, its adherence to upholding a high standard.
We're proud of what our customers say about us...
We're award winning
We won Personal Lines Insurer of the Year at the British Insurance Awards 2024 for the second year running.
Manage your policy securely online 24/7
Simple and straightforward
Putting you in control, it's the quickest and easiest way to manage your policy when it suits you.
- Make changes to your policy* with no admin fee
- Review and complete your policy renewal
- Make outstanding payments on your policy
- View and upload documents all in one place
*Please note, Van customers can't make changes or cancel online.
Make the most of your policy and log in today!
Pet
Visit our Help section for more information about your policy and pet helplines.
Travel
Visit our Travel Online Account to manage your policy, view documents and make a claim.
We make insurance easy
You can make a claim in an emergency 24/7, 365 days a year. Someone in our UK-based claims service will look to get you back on your feet as soon as possible. If you make a claim and choose one of our approved repairers, all workmanship comes with a guarantee for as long as you own the car^.
Over four million customers already put their trust in us to protect their cars, homes and business.
^Subject to the vehicle being maintained in accordance with the manufacturer routine maintenance schedule. Defective parts will be replaced without charge as long as they are covered by the part manufacturer’s warranty. Failure of components or bodywork damage will not be covered if failure or deterioration is through normal usage.
Get in touch
Find out how Ageas can help with your insurance needs today