Dementia and Alzheimer's support
Dementia and Alzheimer's support
How we can help
If you or a loved one have been diagnosed with dementia or Alzheimer’s, it may seem overwhelming, and we understand how challenging it can be. You might be thinking about allowing a family member or loved one to act on your behalf. We’d like to offer you help and support in any way we can.
Find out more about Power of Attorney
If you or someone you know has been diagnosed with dementia or Alzheimer’s, and you’re looking for support, we’re here to help.
Please note, this page is written to address people who have been diagnosed with dementia or Alzheimer’s. However, it may also be helpful for family, friends, colleagues, or those close to someone with a dementia or Alzheimer’s diagnosis.
Talk to us
We understand that life can bring challenges and is different for everyone. If you’re struggling to keep up with payments,or finding things challenging, we’re here to support you as best we can.
If you’d like to speak to us
Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.
You can call us on 0345 165 5783. Our Live Chat and Call Centre teams are available Monday to Friday 8.30-6pm and Saturday 8.30-4pm.
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Where else can I get help?
If you need additional support with your health, wellbeing or finances, you don't have to face anything alone. There are numerous charities and organisations you can reach out to.