Serious illness support

Serious illness support
How we can help
If you, a loved one or someone you care for has been diagnosed with a terminal illness, we know how challenging this can be with big changes and uncertainty ahead. At Ageas, we’ll do whatever we can to support you through this tough time.
We understand that coming to terms with a terminal illness diagnosis can be an incredibly difficult time. But we want you to know you’re not alone, and we’re here to help.
For further support, there are many organisations that can help – see our charities and organisations.
Please note, this page has been written to address people living with a terminal illness. However, it may also be useful for family, friends, colleagues or those close to someone who’s been diagnosed with a terminal illness.


Talk to us
We understand that life can bring challenges and is different for everyone. If you’re struggling to keep up with payments,or finding things challenging, we’re here to support you as best we can.
If you’d like to speak to us
Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.
You can call us on 0345 165 5783. Our Live Chat and Call Centre teams are available Monday to Friday 8.30-6pm and Saturday 8.30-4pm.
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Where else can I get help?
If you need additional support with your health, wellbeing or finances, you don't have to face anything alone. There are numerous charities and organisations you can reach out to.