Mental health support

health and wellbeing
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Mental health support



How we can help

Many of us will experience mental health difficulties at some point in our lives, and this can sometimes make it difficult to deal with financial matters. We can help you get the support to navigate through these times.

Life can bring all sorts of challenges and we want to support you as best we can to make managing the daily tasks as easy as possible.


You can also receive free and independent debt advice from charities including Money Helper, to make it easier for you to find the right help. See our list of charities and organisations who can help.

Visit the help centre:

Get help with car payment questions
Get help with home payment questions

Please note, this page is written to address people experiencing mental health problems and may also be worried about finances.

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Talk to us

We understand that life can bring challenges and is different for everyone. If you’re struggling to keep up with payments,or finding things challenging, we’re here to support you as best we can.

If you’d like to speak to us

Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.

You can call us on 0345 165 5783. Our Live Chat and Call Centre teams are available Monday to Friday 8.30-6pm and Saturday 8.30-4pm.

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Where else can I get help?

If you need additional support with your health, wellbeing or finances, you don't have to face anything alone. There are numerous charities and organisations you can reach out to.