Home insurance changes to cover FAQs

How do I add or remove accidental damage cover?

To get a quote to make this change, please log in to your online account and click ‘My Home’:

Log in to your online account
Click on ‘My home’
Underneath 'Change your cover' click 'Edit'
Under either buildings or contents, select yes or no to accidental damage
Click 'Back' to exit or 'Continue' to quote the change
And finally, you can click 'Save quote for later' to store the quote or 'Confirm your change(s)' to accept the change

You can log in to your online account here: https://my.ageas.co.uk/login

How do I remove buildings or contents cover?

To get a quote to make this change you will need to speak to a member of our Live Chat team, and they'll be happy to help you.

You can log in to your online account here: https://my.ageas.co.uk/login

How do I change my address?

To get a quote to change your address, please follow the below steps:

Insured address

Log in to your online account
Click on 'My home'
Underneath 'Change your address' click 'Edit'
Select the date you would like the change to start and click 'Continue'
Enter your new house number and postcode and click 'Find address' and then select your address
Answer all applicable questions
Once all the details are entered, click 'Continue'
And finally, you can click 'Save quote for later' to store the quote or 'Confirm your change(s)' to accept the change

Correspondence address

Log in to your online account
Select 'My home'
Underneath ‘Change your personal or property details’, select 'Edit'
Select the date you would like the change to start and select 'Continue'
Select 'Edit' next to the correspondence address
Enter the house number and postcode and select 'Find address' and then, the new correspondence address
Select 'Back' to exit or 'Continue' to quote the change
And finally, you can select 'Save quote for later' to store the quote or 'Confirm your change(s)' to accept the change

You can log in to your online account here: https://my.ageas.co.uk/login

How do I change my occupation?

To change your occupation, please follow the steps below:

Log in to your online account
Select 'My home'
Underneath ‘Change your personal or property details’ select 'Edit'
Select the date you would like the change to start and select 'Continue'
Next to person whose details need changing select 'Edit'
Insert the new details
Once all the details are entered, select 'Save'
You can select ‘Back' to exit or ‘Continue’ to quote the change
And finally, you can select 'Save quote for later' to store the quote or 'Confirm your change(s)' to accept the change

Please select the link below to log in to your online account. You will also be able to create an account here if you don't have one.

You can log in to your online account here: https://my.ageas.co.uk/login

How do I change my password?

To change your password, please log in to your online account and follow the steps below:

Select ‘My account details’
The ‘Change password’ section should show at the top. This will allow you to enter your current password and then enter a new password
Select ‘Save’ to complete your change
You will then receive an email to confirm your password has been updated.

If you have forgotten your password, this can be reset here: https://my.ageas.co.uk/forgot_password

You can log in to your online account here: https://my.ageas.co.uk/login

How do I update my contact information?

To change your contact details, please follow the steps below:

Log in to your online account
Under ‘Your details’ you can see what personal details we have listed for you
To amend these, select ‘Edit my email address’ or ‘Edit my phone number’
Once you are happy with your changes, select ‘Save’
You will see a box appear to confirm your changes have been made.

You can log in to your online account here: https://my.ageas.co.uk/login

How do I change my name, title or marital status?

To change your personal details, please follow the steps below:

Log in to your online account
Select ‘My home’
Underneath ‘Change your personal or property details’ select 'Edit'
Select the date you would like the change to start and select 'Continue'
Next to person whose details need changing select 'Edit'
You can then change the name, title and marital status
Once all the details are entered, select 'Save'
You can select 'Back' to exit or ‘Continue’ to quote the change
And finally, you can select 'Save quote for later' to store the quote or 'Confirm your change(s)' to accept the change

Please select the link below to log in to your online account. You will also be able to create an account here if you don't have one.

You can log in to your online account here: https://my.ageas.co.uk/login

Do you charge a fee if I want to change my policy?

Yes, there is a £20 admin fee to make changes to your policy by phone, email or live chat. However, you will not have to pay if you make the change via your online account.

You can log in to your online account here: https://my.ageas.co.uk/login

Changes you can’t yet make via your online account:

Changes in the renewal period
Changes before the policy starts
Changes with an open claim
Add or remove building works information
Change the policy holder
Add a joint policy holder
Amend your occupancy status
Amend the number of bedrooms or bathrooms
Amend your property's listed status
Add a specified item
Amend the sum insured
Amend personal belongings cover away from home
Amend your bicycle cover
Amend high risk items cover in the home
Add or remove a financial interest (e.g. your mortgage provider)

Please speak to a member of our Live Chat team via our Virtual Assistant or call us. Lines are open 8.30am - 6.00pm Monday to Friday and 8.30am - 4.00pm on Saturdays. Please be aware that there is no admin fee when you make a change that isn’t possible online over the phone.

Save time with our virtual assistant

If you can’t find what you need it can also direct you to the easiest way to contact us.
Bought your policy through a broker, partner or intermediary? Broker help.