Home insurance changes to cover FAQs

How do I add or remove accidental damage cover?

To get a quote to make this change, please log in to your online account and click ‘My Home’:

Select ‘Edit’ under the ‘Need to change your cover?’ section
Enter the start date of the change
You can amend either your Buildings or Contents cover on this page
Update the relevant boxes with your change, then click ‘Continue’ to see your price
Click ‘Continue’ to then accept and pay for your change or ‘Save’ to save your quote and return to your homepage.

You can log in to your online account here: https://my.ageas.co.uk/login

How do I remove buildings or contents cover?

To get a quote to make this change, please log in to your online account and click ‘My Home’:

Select ‘Edit’ under the ‘Need to change your cover?’ section
Enter the start date of the change
You can amend either your Buildings or Contents (all contents optional covers will also be removed, e.g. specified items or personal belongings away from home) cover on this page
Update the relevant boxes with your change, then click ‘Continue’ to see your price
Click ‘Continue’ to then accept and pay for your change, or ‘Save’ to save your quote and return to your homepage.

You can log in to your online account here: https://my.ageas.co.uk/login

How do I change my address?

To get a quote to change your address, please follow the below steps:

Click on ‘Policy details’
Click ‘Your details’
Click ‘Edit’ next to address
Enter the new address and click ‘Save’.

Please click the link below to log in to your online account. You will also be able to create an account here if you don't have one.

You can log in to your online account here: https://my.ageas.co.uk/login

How do I change my occupation?

To change your occupation, please follow the steps below:

Log in to your online account
Click on 'Policy details'
Select 'Edit' next to the details you want to change
Click 'Save' when you are happy with the information you have entered
A box will then pop up for you to confirm the change
Once you click 'Confirm', a box will pop up confirming the change has taken place.

Please click the link below to log in to your online account. You will also be able to create an account here if you don't have one.

You can log in to your online account here: https://my.ageas.co.uk/login

How do I change my password?

To change your password, please log in to your online account and follow the steps below:

Select ‘My account details’
The ‘Change password’ section should show at the top. This will allow you to enter your current password and then enter a new password
Click ‘Save’ to complete your change
You will then receive an email to confirm your password has been updated.

If you have forgotten your password, this can be reset here: https://my.ageas.co.uk/forgot_password

You can log in to your online account here: https://my.ageas.co.uk/login

How do I update my contact information?

To change your contact details, please follow the steps below:

Log in to your online account
Under ‘Your details’ you can see what personal details we have listed for you
To amend these, select ‘Edit my email address’ or ‘Edit my phone number’
Once you are happy with your changes, select ‘Save’
You will see a box appear to confirm your changes have been made.

You can log in to your online account here: https://my.ageas.co.uk/login

How do I change my name, title or marital status?

To change your personal details, please follow the steps below:

Log in to your online account
Click on ‘Policy details’
Select ‘Edit’ next to the details you want to change
Click ‘Save’ when you are happy with the information you have entered
A box will pop up for you to confirm the change
Once you click ‘Confirm’, another box will pop up confirming the change has taken place.

Please click the link below to log in to your online account. You will also be able to create an account here if you don't have one.

You can log in to your online account here: https://my.ageas.co.uk/login

Do you charge a fee if I want to change my policy?

Yes, there is a £20 admin fee to make changes to your policy by phone or live chat. However, you will not have to pay if you make the change via your online account.

You can log in to your online account here: https://my.ageas.co.uk/login

Changes you can’t yet make via your online account:

Changes in the renewal period
Changes before the policy starts
Changes with an open claim
Add or remove building works information
Change the policy holder
Add a joint policy holder
Amend your occupancy status
Amend the number of bedrooms or bathrooms
Amend your property's listed status
Add a specified item
Amend the sum insured
Amend personal belongings cover away from home
Amend your bicycle cover
Amend high risk items cover in the home
Add or remove optional extras
Add or remove a financial interest (e.g. your mortgage provider)

Please speak to a member of our Live Chat team via our Virtual Assistant or call us. Lines are open 8.30am - 6.00pm Monday to Friday and 8.30am - 4.00pm on Saturdays. Please note that there is no admin fee when you make a change that isn’t possible online over the phone.

Save time with our virtual assistant

If you can’t find what you need it can also direct you to the easiest way to contact us.
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