Van insurance cancellation questions

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Van Insurance - Cancellations

How do I cancel my van insurance policy midterm?
How do I cancel my van insurance policy at renewal?
What do I need to do once my policy has been cancelled?
What is the cooling off period?
What are the cancellation charges?
What do I do if the policyholder has passed away?
Why has my policy been cancelled?

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Making Changes

How do I change or add a driver? How do I change my van details? How do I change my address?
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Cancellations

How do I cancel my van insurance policy at renewal? What do I do if the policyholder has passed away? How do I cancel my van insurance policy midterm?
View all cancellation questions

No Claims Discount

What do you accept as proof of no claims discount? How do I upload my proof of no claims discount? My proof of NCD doesn't meet the criteria
View all NCD questions

My Cover

Can I drive other vans? What's a policy excess? Do you offer temporary cover?
View all cover questions

Policy Renewal

How do I renew my van insurance policy? Why is my renewal price different? How do I change my payment details for renewal?
View all renewal questions

Payments

I’ve missed a monthly payment I've missed my annual payment Can I change my bank details or direct debit?
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Online account

How do I log into My account? Large print / Braille documents How do I reset my online account username or password
View all online account questions

Brexit Information

Do I need a Green Card to drive in the EU?
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Other

What charities do you support? Careers Diversity and inclusion
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